Privacy Policy
Introduction and Scope
This Privacy Policy explains how Nomad Finance Hub ("we," "us," or "our") collects, uses, shares, and protects personal information when you use our website at nomadfinancehub.com and our related services (collectively, the "Services"). We provide financial and administrative support for digital nomads and remote workers, including assistance with money management, tax preparation and filing, banking access, and visa applications.
This policy applies to all users of the Services, regardless of location. It does not cover the practices of third parties, such as banks, tax authorities, or visa processing agencies, which are governed by their own privacy policies.
By using the Services, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Services.
Information We Collect
We collect information you provide directly, information collected automatically, and information from third parties.
Information You Provide
- Identity and contact data: name, email address, phone number, mailing address, date of birth, nationality, and government-issued identification numbers (e.g., passport number, tax identification number) when required for tax or visa services.
- Financial data: bank account details, income information, employment status, and payment card information when you engage our money management or banking assistance services.
- Tax data: tax residency status, income sources, deductions, and prior tax filings as needed to prepare tax returns.
- Visa and immigration data: passport details, travel history, employment letters, and other supporting documents for visa applications.
- Communications: records of your correspondence with us, including emails, chat logs, and call notes.
Information Collected Automatically
When you visit nomadfinancehub.com, we automatically collect certain information via cookies and similar technologies, such as IP address, browser type, device identifiers, pages visited, and referring URLs. See the "Cookies and Similar Technologies" section below.
Information from Third Parties
We may receive information about you from banks, payment processors, tax authorities, visa processing agencies, and identity verification services, as necessary to provide the Services.
How We Use Your Information
We use personal information to:
- Provide, operate, and maintain the Services.
- Prepare and file tax returns and assist with visa applications.
- Facilitate banking and money management services through partner institutions.
- Verify your identity and comply with anti-money laundering (AML) and know-your-customer (KYC) obligations.
- Communicate with you about your account, transactions, and updates to the Services.
- Respond to your inquiries and provide customer support.
- Detect, prevent, and address fraud, security, or technical issues.
- Comply with legal obligations and enforce our terms.
We do not sell your personal information.
Legal Bases for Processing (EEA/UK Users)
If you are located in the European Economic Area or the United Kingdom, we process your personal information under the following legal bases: performance of a contract (to provide the Services), compliance with legal obligations (e.g., tax and AML laws), legitimate interests (e.g., improving the Services, preventing fraud), and consent (where required, such as for certain marketing communications).
Data Security
We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, access controls, regular security assessments, and employee training. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. For example, tax and financial records are typically retained for at least seven years to comply with legal requirements. When information is no longer needed, we securely delete or anonymize it.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal retention requirements.
- Restriction: Request that we restrict processing of your information.
- Portability: Request a machine-readable copy of your information.
- Objection: Object to processing based on legitimate interests.
- Withdraw consent: Where processing is based on consent, you may withdraw it at any time.
To exercise these rights, contact us using the details in the "How to Contact Us for Privacy Inquiries" section. We will respond within the timeframes required by applicable law.
California Residents (CPRA)
If you are a California resident, you have the right to know what personal information we collect, use, and disclose; the right to delete; the right to correct; the right to opt out of the sale or sharing of personal information (we do not sell or share your personal information as defined by the CPRA); and the right to non-discrimination for exercising your rights. To exercise CPRA rights, contact [email protected].
Third-Party Services and Cookies
We use cookies and similar technologies to operate the Services, analyze usage, and improve your experience. You can control cookies through your browser settings, but disabling them may affect functionality.
We may share information with third-party service providers who perform services on our behalf, such as payment processors, identity verification services, tax software providers, and visa processing agencies. These providers are contractually obligated to protect your information and use it only for the purposes we specify. We may also share information with banks and financial institutions as necessary to provide banking assistance services, and with government authorities as required by law.
We do not control the privacy practices of third parties, and we encourage you to review their policies.
International Data Transfers
We may transfer personal information to countries other than your own, including the United States, where privacy laws may differ. When we transfer information from the EEA or UK, we rely on appropriate safeguards such as standard contractual clauses approved by the European Commission.
Children's Privacy
The Services are not intended for individuals under 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
Changes to This Policy
We may update this policy from time to time. We will notify you of material changes by posting the updated policy on nomadfinancehub.com and updating the "Last Updated" date. Your continued use of the Services after changes take effect constitutes acceptance of the revised policy.
How to Contact Us for Privacy Inquiries
For questions about this policy or to exercise your privacy rights, contact us at:
- Privacy email: [email protected]
- Phone: +1 (512) 847-2936
- Mailing address: 1108 Lavaca Street, Suite 410, Austin, TX 78701
We will respond to your inquiry as soon as possible and within any timeframes required by law.
Last Updated: October 29, 2026
Nomad Finance Hub